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23-01-2015 11:53 AM
In this throw away world, is my iphone 4s completely worthless? Upgrading the software disabled my wifi button. Apple know about this problem but cannot help as the phone was supplied by Vodaphone. Vodaphone can't help because the phone is 2 years old.
So a software upgrade causes the waste of a phone! Can anyone help? No.
Vodaphone customer service can only "sell" me a new phone giving a fe £ off the cost as a meagre response to the problem.
Apple at least sounded contrite and sent me a link to Consumer Law. Vodaphone quoted their contract and said Apple's response was not vaild.
Is a two year old phone really worthless? Is customer service just about selling a new device? Does anyone care? Answers - Yes, it is worthless. Yes, customers service only care about selling new things. No, no one cares.
In the bin with the 4s. My father used to straighten old nails so they could be reused.
A very, very disappointed Vodaphone customer
26-01-2015 07:36 PM