Topped up but cant get online!

[princessk1]

I bought my dongle about a month ago and the allowance on it ran out on sunday. I have just topped it up now via debit card and its credited to the dongle but i cant access the internet through it still, it refers me to the vodaphone webpage. Have i done something wrong?
Please help

[Retired-Jon_V]

Hi Princessk1,

We'll need to look at your account to verify the credit has gone through properly, so I've sent an email to your registered address. Please reply to this and we'll see what we can do for you

Jon

eForum Team