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Trying to activate Personal Hotspot on my iPhone 4

cornishboy
2: Seeker
2: Seeker
Hi There Could someone please explain why I cannot set up my personal hotspot on my iPhone 4? everytime i attempt to set it up it directs me to a support page on Vodafone website. I am on a SIM only deal which includes 500mb data. Please can someone respond ASAP?
117 REPLIES 117

Hi Dileeptharoor,

 

We can check your account to make sure tethering is included so, to get the ball rolling, I’ve just sent you a PM.

 

You can find your PM inbox here. If you can’t access this link, please ensure that the box next to “Turn on private messages” is ticked on this page, and let us know if you need any further assistance.

 

Follow the details in the PM and we’ll be in touch as soon as we can.

 

Thanks

 

Andrew

Hi, i have the same issue, i know this is an old thread but its all i could find.

Iphone 4, monthly contract, internet allowance etc. hitting 'personal hotspot' on the phone tells me to go to vodafone.co.uk/help/iphone

with no avail obviously.

Retired-Lee
Moderator (Retired)
Moderator (Retired)

Hello chaogeo,

 

Thanks for your post. You're most likely on an old price plan that doesn't have tethering included. We can sort this out for you.

 

I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.

Cheers,

LeeH

Hi James / other voda guys

 

same issue - had HTC with hotspot, moved to iPhone 4S & now no hot spot...

 

can you fix it please?

 

Thanks

 

Phil

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi Phil,

 

We'll be happy to amend your APN's for you to enable the feature. So we can work our magic on your line, would you mind following the instructions I've sent to you via Private Message? You can find your PM inbox here. :Winking_smiley:

Cheers, Ben

 

Hi Tech team,

 

I am having the same problem on my IPhone 4.  Have tried resetting (all types) and strarted iphone from scratch but to no avail.

 

Please help!

Further to my last.  The problem is a network issue not the phone.  For many who have changed tariffs or gone sim only at the end of a "pay for your phone" contract, the APN which enables the Personal Hotspot is dropped off the contract.  The solution is to call Vodafone and askethem to restore the APN.

RetiredTom
Community Manager (Retired)
Community Manager (Retired)

Thanks for updating us Aviator76, is it all working now then?

 

Let us know if you need any more help :Smiling:

 

Tom

Tom,

 

It is working perfectly now thanks.

Morning, I'm having the same problem and one solution offered by one of the Vodafone team wasrot call apple who wanted £25 for one question and answer! As this is my first time on here hopefully it will be picked up by a forum member who can send me the private email sent to users who have this problem. 

Than, you