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06-10-2016 08:01 PM
So it turns out that the level of incompetence of the vodafone customer support is beyond belief...
Although I have a direct debit in place and have never missed a payment in 3 years, they keep on cutting my line for no reason...
I have now spend 7 months with the same problem and everytime I speak or chat to one of the wonderfully motivated advisers somewhere in India or Bangladesh, they assure me that the problem is now resolved... IT IS NOT!
I have asked for an email address to write to and was given the following consumer@help.vodafone which NEVER GOT A REPLY... Incompetent jokers...
Who can I contact?
06-10-2016 08:20 PM - last edited on 03-11-2016 11:50 AM by Danni
Hi,
I can certainly understand how you'd be frustrated at this.
If this was my situation I'd try ringing the complaints line.
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And or or write to Vodafone too to Customer Relations.
I hope one of the customer service team take ownership of your situation and resolve it.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.