Please can you help.
After 4 months working just fine my v2 sure signal has not worked for 2 days.
This is stopping me making and receiving important calls to vulnerable people I work with who need my assistance, hence it's urgent I get this fixed soonest.
I have down all the basic checks and resetting as described on this site. System and Phone lights just continually flash. Power light is on and steady.
Can you advise me what to do next ... as soon as possible please - Thank you. James.
Speed test results:
Download: 4.04 Mbps
Upload: 0.76 Mbps
Ping 62ms
Ping test results:
ping 76ms
jitter 14ms
IP address:
TALKTALK 78.148.29.15
Serial number:
40121474635
Traceroute: (from a mac)
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 6.154 ms 0.703 ms 0.665 ms
2 host-78-148-16-1.as13285.net (78.148.16.1) 25.159 ms 24.850 ms 24.907 ms
3 host-78-151-226-169.as13285.net (78.151.226.169) 25.327 ms 25.255 ms 25.158 ms
4 host-78-151-226-220.as13285.net (78.151.226.220) 25.549 ms 25.294 ms 25.337 ms
5 host-78-144-9-231.as13285.net (78.144.9.231) 34.512 ms 34.760 ms 33.442 ms
6 host-78-144-10-52.as13285.net (78.144.10.52) 32.257 ms 31.493 ms 36.282 ms
7 lndgw2.arcor-ip.net (195.66.224.124) 32.666 ms 35.345 ms 33.218 ms
8 85.205.0.86 (85.205.0.86) 33.516 ms 33.791 ms 33.963 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
31 * * *
32 * * *
33 * * *
34 * * *
35 * * *
36 * * *
37 * * *
38 * * *
39 * * *
40 * * *
41 * * *
42 * * *
43 * * *
44 * * *
45 * * *
46 * * *
47 * * *
48 * * *
49 * * *
50 * * *
51 * * *
52 * * *
53 * * *
54 * * *
55 * * *
56 * * *
57 * * *
58 * * *
59 * * *
60 * * *
61 * * *
62 * * *
63 * * *
64 * * *
.png "Moderator (Retired)"){kind=icon}
