Unable to register suresignal

[soup6]

Having purchased a Sure Signal, I am unable to register it as there appears to be a problem with the registration form on your website. Indeed this seems to have been a problem for at least a year!

Calling the help-line and following the prompts just results in a dropped call.

Can somebody tell me how on earth I am supposed to register the device so I can use it. Otherwise I shall have to send it back and obtain a refund, and move to another carrier.

John

[drey_p]

Hi soup6

Can I just check that you bought the SureSignal device directly from Vodafone?  If it was second hand, you would need to contact the original owner to get it deregistered first.

If it was bought directly from Vodafone, account access will be needed to see what is going on.  In order to assist you, one of the eForum Team will be along as soon as they can to pop you a Private Message.  Please be patient as they can take a little while to get in touch especially over weekends where there is quite high demand.

[soup6]

I confirm that it is a new Suresignal bought from Vodafone.

[Retired-Simon]

Hi soup6

Can you log into My Vodafone at all or is it just problems with the Sure Signal dashboard.

We can register the Sure Signal and the numbers you want to add for you, just send the details to us here.

Thanks

Simon