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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal v1 Re-sync and firmware update needed

ping 39ms    dl 2.83mbps       up 0.33mbpspacket loss 0%     ping 91ms     jitter 36msip 5.68.61.217Microsoft Windows [Version 6.1.7600]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\daisy>tracert 212.183.133.177Tracing route ...

sim card

hi i receive today my new samsung galaxy s6 edge plus but receive normal sim card not nano sim what next ?

Vodafone Smart Ultra 6 Headphone Jack (Complex problem)

Hello!I have a more complex problem and I really hope you can help me out.So, I live in Hungary and got my Smart Ultra 6 as a gift from a friend, who lives in the UK. As she didn't know, that you need to unlock it to be able to use it with other coun...

Screen Protector On Refurb?

Hi, just picked up my refurbed galaxy s5 from my local shop. Does anybody know if the refurbs come with a screen protector fitted. It looks like one is but it seems to go right to the edges & I can't decide if it's a protector or the actual screen.

sure signal

Can anyone help? My sure signal packed up today. I was advised by so called customer services that I should go to my local shop and they would sort it as it was still in warrenty. When I got there they couldnt help me as they said it was obsolite its...

surf93 by 2: Seeker
  • 15033 Views
  • 5 replies
  • 0 thanks

Resolved! Sim Card Transfers

When changing from an iPhone to a new Vodafone, is it possible to transfer contacts etc from the Apple nano sim to the sim in the Vodafone Ultra Smart 6?

bolo by 12: Established
  • 13297 Views
  • 6 replies
  • 0 thanks

Resolved! Wi-Fi calling feature onSamsung Galaxy S6

Hi,I know that Wi-Fi calling is currently being developed by Vodafone for Samsung Galaxy S6 and Edge, but if I buy an S6 from Vodafone now, will I be able to upgrade it later when Wi-Fi calling becomes available?Many thanksBill 

Owner sim changed, unable to transfer owner/update sim number

I recently changed my sim for a new nano-sim in a vodafone store. Since then, my phone's not worked with my sure signal. I tried contacting support via chat and they said they would update the information and I'd recieve a text - that didn't happen. ...

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