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16-08-2013 03:47 PM
Hi please can you reset SureSignal 40120242934
Many thanks
Matt
18-08-2013 03:12 PM
Hi MattBenson,
I've resynced your device for you, you'll need to reset it to make sure it completes;
For version 2:
-Hold in the reset button until all lights go solid
-Pull the power lead out with the reset button still pushed in
-Continue to hold down the reset button and reconnect the power lead
-Wait for all lights to come on and then release the reset button
For version 3:
-Locate the button on the base of the box next to the Ethernet ports.
-Press and hold the button for approximately 30 seconds.
-Once the lights come back on, release the button.
Thanks,
Kay