Unknown Caller displayed for every incoming call

[akusewr]

Every call i receive displays unknown caller. I have tried everything....and i mean everything. 

Can someone please help!

[akusewr]

Bandofbrothers1 - for what it's worth, whilst I am sure you are trying to be helpful your standard reply of a hard reset in answer to this issue in 2 separate posts is about as useful as trying to drive a car without an engine.

Maybe someone who does know what they are talking about can help?

Interesting that o2 came up with the same problem for someone and they dealt with it the same day. Poor show Vodafone muppets

[akusewr]

I have tried to call Vodafone 20 times and been given useless information. Dance round your handbag, backup and drink a gallon of whiskey and it will be ok.

Been to 2 stores changed SIM cards and no luck.

If it has not been resolved by Friday then I will be moving to another network after 15 years. Vodafone are officially the pits.

[akusewr]

As I said I've tried everything.

[kids]

I note you say you have tried everything and it appears that you have, but one thought have you been able to try another sim that is not tied to your account in the phone to rule out any possible issue with the phone?

i.e. A sim belonging to someone else and get someone to call that number.

[Kopite81]

Apple tried this yesterday!

[akusewr]

Their sim works fine in my phone - doesn't help me though!

[Kopite81]

Our phones are fine, This is vodafones mess that needs cleaning up fast before they start to loose customers.

I for one dont want a contract phone where i cant see whos ringing me, Worst still no one wants to stand up and sort it - The only thing they seem to be winning at is pass the book!!

[akusewr]

Couldn't agree with you more.

[ChazzD]

@akusewr @Kopite81 @Charlotte72

I've sent you all a private message with details on how to get in touch so we can look into this further for you.

For anyone else with the same issue, try the steps listed here and if you’re still affected, contact customer service.

[kids]

The link to Customer Sevices is broken.