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10-02-2015 07:04 PM
10-02-2015 07:13 PM
10-02-2015 07:14 PM
Hi there
I'm afraid that your profile on the eForum isn't linked in any way to your account with Vodafone so I'm afraid that no one knows who you are and therefore can't just call you.
If you want help, you are going to have to pick up the phone and call 191. You can also post details of the issue you're having in order to get some help.
PWIAC
11-02-2015 03:09 AM
11-02-2015 06:50 AM - edited 11-02-2015 06:50 AM
Hi, you won't be able to get it unlocked by Vodafone. Only the original owner can now request that. Can you get them to apply?
If not your only other route would be one of the unofficial high street shops that do this, but if its an iPhone as soon as you do the next update it will revert back to being locked
11-02-2015 08:10 AM
11-02-2015 12:28 PM
It's a pity that you did not take a look into Vodafone unlocking before you bought the phone as there are thousands of posts on the subject and you would have seen that it can only be unlocked for the original owner.
I doubt if when you requested the unlocking the team were able to ckeck the original owner details for you, but I see your point and how frustrating it is.
Best thing to do now is to sell the phone to someone looking for a Vodafone phone and write the rest off to a lesson learned the hard way. You ended your post by saying you are changing soon so that is not going to be a great inconvenience to you as you had already decided to change which is why you wanted the phone unlocked.
11-02-2015 10:37 AM
I'm afraid that, if you don't know the owner, you won't be able to request an unlock through Vodafone. I'd always recommend doing a bit of research before buying a second hand device, particularly if you want to have it unlocked. Buying a second hand device, particularly a locked handset, can cause you no end of issues.
PWIAC
20-02-2015 06:34 AM
hello to all
i have mobile shop and daily base my clint comes for unlocking his phones
i need some one help to get unlock iphones will be pay (not freee)
but we don.t have any account information of clints
daily aprox 50 100 phones for unlocking
aik1king @ yahoo (dot) come
22-02-2015 10:54 AM