Ask
Reply
Solution
17-12-2017 12:47 AM
Hi, I am an EE customer but recently bought two iphones from a third party. The phones are locked to vodafone but I need them unlocked. How do I do this?
17-12-2017 05:49 AM - edited 17-12-2017 06:03 AM
Hello @Evee
Pick up a couple of Vodafone Payg Sim Cards and use it in the phones for at least 30 days making calls, sending texts using data etc.
Then fill out the unlocking form which is under the Quick Links on The Right Hand side of the forum page.
Unlocking is free but it will cost you a minimum top up for calls etc.
More information in > How-do-I-unlock-my-Vodafone-device-if-I-m-not-a-Vodafone-customer.
An iPhone is not unlocked via inputting an unlock code but instead is unlocked via Apple and their Database.
Vodafone would email you to confirm it's been requested after accepting your unlock request. (Check Spam Inboxes too)
The iPhone isn’t unlocked at this stage.
Apple then can take occasionally approximately up to 30 days sometimes to complete an unlock request made by a Network.
Periodically insert an active Non-Vodafone Sim Card in the iPhone and hook up to iTunes.
From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.