Vodafone Chat 655/655W Software Upgrade

[Rob_Dutton]

Thank you again for sorting out the Vodafone PC Suite for the Vodafone Chat. Is there a Software Upgrade Tool avaliable for checking for upgrades for the Vodafone Chat 655/655W Software. This is because recently the phone as begun to drop out of installed applications like Facebook, and installed games and returning to the menu.

We took the phone to a Vodafone shop near us and the assistant told us the phone needs a software upgrade and that he could send the phone away for it to be done at no charge.

Checking the User manual available is says on page 58 (21.2 Vodafone Chat 655/655W Software Upgrade) that the Software Upgrade Tool can be downloaded from the website (www.vodafone.com/smartchat) but on going to this I find only the user manuals in various languages and the Vodafone PC Suite.

Therefore when will the Software Upgrade Tool for the Vodafone Chat 655/655W be available to download or do we need to have the phone sent away for the software to be upgraded.

Yours faithfully

Rob Dutton

[Rob_Dutton · Accepted solution]

:manfrustrated::manfrustrated:Will some Vodafone Tech guy please get back to me in regards to software upgrade for the Vodafone Chat 655/655W as soon as possible.

We took the phone in to our local vodafone shop because it keeps returning to the menu when trying to run any game and also when using the Facebook application.

Bloke in shop said needs a software upgrade and would have to send it away for it to be done.  User manual states that I should be able to download the software upgrade tool from the website www.vodafone.com/smartchat but this is not present on this page on the website (only manuals and Vodafone PC Suite). Why state in the manual its availability when you have not put it on the page to download for this mobile phone? (I previously had this problem in regards to the Vodafone PC Suite back in November/December 2013 because you had not put this on the website to download).

Will someone get back to me???  Thank you