Vodafone Mobile Broadband - Removal Of Content Control Bar

[LynseyAnne]

Hello,

I am having trouble with my new dongle which a more technical minded friend of mine has said is due to me needing the content control bar removing - could you do this for me please? as I have literally no idea where to begin. thanks.

[Retired-Moderat]

Hello LynseyAnne

An email is on its way to you now. Please respond with the information requested and we will be in touch as soon as possible.

Regards

Moderator
Vodafone eForum

[LynseyAnne]

Thanks for sorting that

Now, a message has flashed on saying I've gone over the limit (or something lie that - don't remember exact wording) how is this so? I've only been on a few hours? also, how do I set up thing to show me exactly how much I've used each month? - got told by girl in shop that the "view usage" thing is highly unaccurate. Please help.

[sam_fitton88]

Hi i have recently set up vodfone mobile boradband. Im also unable to remove conetnt control. I have a pay monthly dongle and have signed up to my account but im still unable to remove it, please help.

[Retired-Moderat]

Hello sam_fitton

An email is on its way to you now. Please respond with the information requested and we will be in touch as soon as possible.

Regards

Moderator
Vodafone eForum

[LynseyAnne]

please answer my next query about the message saying i have used too much already despite only having it a day

[Ben_H]

Hi LynseyAnne,

I'm sorry the Moderator didn't notice your post, they literally only post automated responses in between assigning posts to us.

It sounds like you just need to amend your data counter limits from the standard 500Kb. I did just the same and nearly had a heart attack when I had my first dongle thinking I'd gone over 3Gb in two days

All you need to do is click View Usage on the lefthand side of the Vodafone Mobile Connect dashboard. There will be a button at the bottom that allows you to set a limit. If you amend yours to the correct amount (such as 3000Mbs for the 3Gb plan) you'll notice the warning disappears and the bars go back down. There's a demo video here if you fancy a giggle at our expense where one of our team does a step by step guide courtesy of Youtube

Let me know how you get on!

Cheers, Ben

eForum Team