Vodafone Mobile Connect (VMC) - Getting RAS Error 720

[PJMaybe]

I've got the RAS error code 720 problem that others have had too. I understand it may not be a problem witht he dongle or Vodafone software but no-one seems to have found a solution to it yet (or maybe I just couldn't find it), so I searched Windows help and found some info (below).

I'm using a Dell Latitude laptop with XP pro.

The Microsoft help suggests this behavior can occur if your computer and the RAS server do not have a protocol in common, or if RAS is not configured correctly.

So can anyone help and tell me how I find out what the RAS server protocols are - or am I barking up the wrong tree with this info? The Microsoft support page I was looking at is here.

Please.

[Retired-Daz_V]

Hey there PJMaybe,

Shame to hear this - RAS (or Remote Access Server) error codes can both be useful and confusing

You can find the full list here.

In terms of getting this fixed, whilst we're not Microsoft accredited technical support, I would suggest checking your Services.msc (Services) for dropped service protocols, including Remote Access Connections Manager, Routing & Remote Access Connections Manager, Telephony and Networking. Make sure all are enabled.

I am hesitant to provide more detail as it's not something to experiment with without knowledge on, and if you are going to try modifying your services or registry, :excl: please remember that such procedures will be at your own risk, and always backup! We can't take responsibility (disclaimer over ).

In all honesty, I would recommend a good IT / networking chap to have a look. Other than this, if you haven't already, download and try the latest Vodafone Mobile Connect - unless you have the VMC Lite installed, please uninstall previous versions first before installing a newer one.

Let us know how you get on - I'm sure some of the community could help... anyone?


Daz

eForum Team


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