Vodafone Suresignal v3 overheated and now has no lights

[cknatt]

My Vodafone Suresignal v3 had been running very hot for several days and has now died completely. It has no lights at all when plugged in. The unit is about three years old and is the type that plugs straight into a power socket.

From all the pages and pages of posts on other threads I see that this is a known issue.

I understand that my unit is out of warranty but please can someone advise me whether I can get a replacement for it given the well documented issues with this type of Suresignal.

Thanks

[Alex]

@cknatt I'm sorry to hear what's happened - this shoudn't be the case. 

So we're able to rectify this situation, please use the information in the private message I've sent. 

[gsmsecure]

@Alex

Why has Jitin suggested the device has a 1yr Warranty where it is clearl stated it is 2yrs?