Vodafone Updates Error

[Beugel1987]

Hello.

I have a Samsung Galaxy S4 which also comes with the Vodafone Updates built in.

However, almost 2-3 times every day when using a certain app, I get an error message that says 'Unfortunately Vodafone Updates has stopped'.

Do you know if there is a fix for this as the last thing I want to do is uninstall the Updates app.

Many thanks,

Christopher

[Northern-dj]

---

@Beugel1987 wrote:

Hi Andrew,

Thanks for the update.

I would prefer to avoid doing the Factory Reset as it's such a pain.

However, I will list the apps that I have downloaded on my Galaxy S4 and see who else has similar to myself and we may in the end find out which one is causing the problem.

8 Ball Pool

Barclays Banking

eBay

Facebook

Instagram

InstaFollow

My Vodafone

Sky+

Sonic 1

SwiftKey

Tagstagram Pro

WhatsApp

Xbox SmartGlass

I hope this helps.

Regards,

Chris

---

Ok cheers for the List 

8 Ball Pool                  (Which app on this but should be ok) where was this purchased from ?

Barclays Banking        (OK!!)

eBay                           (Not the best app it is buggy the web based version is much better and does not run in the back ground)

Facebook                    (This is a pain and my thoughts are differant then most but its the most introsive app ever and causes heaps of issues ) DO NOT PUT FACEBOOK HOME ON YOUR PHONE 

Instagram                    (This was ok until Facebook took hold )

InstaFollow                  (See above this is a Live app that works in the background and is a third part app to instagram they don't support this ) Avoid !!!!

My Vodafone               (This is the only app worth having from Vodafone) Ok if your going to use this 

Sky+                            (Has had issues in the past with updates the app developers are behind)

Sonic 1                         (OK)

SwiftKey                       (OK)

Tagstagram Pro            (Another instagram Third party app not supported by them) make sure this does not run in the back ground

WhatsApp                    (This has not had the best of starts but should not cause issues)

Xbox SmartGlass         (OK)

Now these are only your downloaded app the Vodafone ones are in the All Apps section 

As for Facebook app before i get ooooo there is nothing wroung 

Its up to you. But i have had phones in behaving bad, after removing face book all sorted 

But if your a Facebook person then you will have issues 

Try using Flipboard 

Instagram is still ok at the moment but facebook will change this to make money from you 

I used Instagram but was one of the many that left 

The update app is in the All Apps Menu this needs dissabling 

[Beugel1987]

Hi guys,

Thanks for all your help and information so far.

I decided to go ahead and do the Factory Reset today as yesterday (26th) I got the error six times and the phone froze for a good ten seconds which was bugging me.

All is well so far so will keep you updated.

Amazon & eBay came preinstalled and the other apps I've downloaded as normal. 8 Ball Pool is a game by Miniclip.

Cheers again guys.

Regards,

Chris

[Northern-dj]

Ok Her is a List of App to dissable

HelpLogin Security (Vodafone)

Updates (Vodafone)

Discover (Vodafone ignore warning )

Apps and Games (Vodafone)

and any Yahoo 

The Discover is linked to the other apps dissabling this and the Updates stoped the Updates

Dissabling these does not harm the Phone or void any thing 

More the opersite it improves Battery life as these run in the Back ground 

Google is working on stopping this were Networks do not allow the removal of apps 

for now all we can do is dissable or Debrand the phone 

[tbrouk]

My Galaxy S4 is just a week old I have been getting teh updates error since day 1

How is a hard reset going to help me?

Looks like it could end up being a weekly procedure

[Northern-dj]

This is one that can not be deleted, this is called bloatware but android answered our call and came up with a disable feature, this shuts the app down and removes half of it
I have dissabled any apps I don't use
The two yahoo apps are a pain as well
So any you don't use or want ditch
We have lobbied Vodafone for eforum members to test these first, but to no avail

[LorriBee]

Hi Northern-dj

Thank you for the information. I will go through my apps and do this with the ones I do not use that cannot be deleted. I appreciate you sharing your knowledge.

Hi Andrew

I too am reluctant to do a reset and reload everything. Our phones are brand new so this should not be something we should have to do really.

Hi Chris

The apps I have from your list are

My Vodafone
eBay

eBay was pre installed on my phone.

Kind Regards

Lorraine

[Retired-James]

Hi Guys,

Thanks for the updates here.

I’m still not able to replicate this (maybe I’ve been lucky)

Try selecting settings – more – application manager – all – discover – force stop

This should then allow us to see if this is causing the problem.

James

[Craiglondon73]

Can anyone help me with the following... It seems that my phone keeps trying to download a Vodafone update but keeps failing even when I'm on my home Wifi.  Has anyone else had this problem or knows what to do with it? I've tried clearing it by pressing clear in the notification center but it just keeps coming back.  I've done a screen grab so you can see what comes up.   Any suggestions? 

[hrym]

There is another thread about this a little further diwn the page. There seems to be a problem e

with it at the moment which Vodafone need to fix - or break the offending link.

[Craiglondon73]

Ah right, I read that and thought that was another issue.. Thanks anyway.