Vodafone Wallet

[rackstraw2006]

Can someone please delete all the information you have stored on my account (phone number ending 0000) that has to do with Vodafone Wallet.

I have tried to add paypal and/or a new card but nothing happens. The pin wheel starts then after a few seconds just returns back to the main page.

I have call CS about this who said they are trying to resolve this issue but that was months ago and it still does not work.

I have been issued with a new sim but this did not work so my last resort it to have all data on my account that has to do with the Wallet app deleted and I try again from the begining.

Thanks in advanced

[Amanda]

Hi @rackstraw2006

We'd love to help.

We'll need to look into it, to see what's happening. 

Please follow the steps that I've sent to you in a private message, to get in touch. 

Thanks, 

[rackstraw2006]

sent form now