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Vodafone connect router app

Jonnythunder
2: Seeker
2: Seeker

Hi ...need some help please.

I just got Vodaphone broadband and I want to control the router using the app (via my Samsung S5). I tried to get the app from Play store but all I get is 'error while retrieving information from server. (DF-CHARTA-01)'. If I try via browser on my Mac I get 'not yet available in your country' when trying to connect to Play Store. I am in the UK and I can't believe the app is not available here. Am I doing something wrong?

 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

There are some faqs here that may / may not help. 

 

How-do-I-install-the-Vodafone-Broadband-app.

 

If no help then perhaps give the Tech people a bell. 

 

Got a question?

 

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