Vodafone notifications go to the wrong number

[prs1000]

I have been on Vodafone for many years. Originally I had 1 mobile number on the account and obviously notifications from vodafone went to that number. A couple of years ago I added a number for my wife. Since then all notifications go to her number.

Over the last 2 years or so I have tried several times to get this corrected so that they go to my number again. It is my account and I pay the bill. I have hit a wall each time and have actually been told it is not possible to change it. This makes no sense.

I have just tried phoning 191 but the initial bit that asks for info on why you're calling didn't understand what I wanted and I hung up after trying 4 or 5 times with different explanations. 

This seems to me like it should be a simple thing to correct. It must have been possible to change it as the notifications were swapped to my wifes number when I add her phone to my account.

Help!

[DaneB]

I understand you're frustrasted @prs1000 and I can only apologise for the delay in our response. I did respond to your Broadband post yesterday on how you can contact our team directly via private message.