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Vodafone smart prime 6 issue - randomly asking for PIN code

user123
2: Seeker
2: Seeker
A few weeks ago I bought Vodafone Smart Prime 6 (Lollipop android). Since I run it for the first time it is randomly asking me for my PIN code without any reason. It's really annoying. I have the default settings, except the screen lock, I set a pattern lock. I also noticed the PIN is very often prompted when I'm charging the phone. I tried two SIM cards, each is a different operator, it did not help. Any ideas how to solve it? I'm about to take it back to shop.. Thanks.
1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Id your settings look fine then it may be a good idea indeed to go back to the shop where the employee can look over it for you. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.