W6 7NL - London

[Mrsha88]

Hello,

I have a problem with My sure signal v3. Since my IP address has been changed it stopped working.

I called my ISP and spoke with technical support. For the test purposes, they had changed my IP to the new one. This one was from different range that they are using.

Vodafone sure signal immediately burst into life and successfully make a connection with the VPN server in the Vodafone network. We've tried a couple more of IP addresses. But on some it works and for some it doesn't.

Could you help me with this? Is there some filtering in your network that is applied and prevent Vodafone sure signal to work?

Really looking forward to your reply!

[Tash]

@Mrsha88 Please copy and paste the results to the following template in your reply to my post and we can take a look into this for you.