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29-01-2017 09:16 AM
When i go online to pick a data bundle it only gives two choices of a £5 or £10 bundle what happened to the other bundle choices up to £25?
29-01-2017 09:28 AM
Hi
Are you trying via this link ?
http://www.vodafone.co.uk/shop/existing-customers/topping-up/index.htm
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
29-01-2017 09:38 AM
Yes thats the link my device sends me.
29-01-2017 09:41 AM
Ok.
If this was my situation I'd contact Customer service via Live Chat to ask them to check what the current available bundles are. They maybe able in the interim apply a wanted bundle option your after.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
29-01-2017 10:12 AM - edited 29-01-2017 10:12 AM
From -> mobile-broadband/dongles-and-mobile-wi-fi
Definitely Ask about
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
29-01-2017 10:19 AM - edited 29-01-2017 10:23 AM
Hi @ste26dt3094
You should be able to purchase data bundle by logging into your online account. If you are using the link, there may be a limit on the amount of credit you are able to purchase without registering your card details.
If you purchased more than one bundle, the following bundle would start as soon as the data limit was reached.
29-01-2017 10:23 AM
29-01-2017 10:25 AM
Please let us know how you get on.
To add From the literature I've read a person can buy up to 5 data packs which follow on from each other.
I'm sure Live Chat will be able to help resolve this for you.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.