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Wonder if Early Christmas Present from Vodafone

Getafix
16: Advanced member
16: Advanced member

Vodafone App on my phone is showing my current charge for this month as £0.00.

Has some thing changed or is it a Christmas Present from Vodafone. :smileyvery-happy:

1 ACCEPTED SOLUTION

App now showing charges correctly.

View solution in original position

10 REPLIES 10

63johnw
17: Community Champion
17: Community Champion

Hi @Getafix I noticed this a few days ago and its been reported and is under investigation.

Glendabarratt20
4: Newbie
Just to let you know the same thing has happened to me too but I contacted Vodafone live chat on Wednesday and they have told me it will be sorted tomorrow morning so I will see what happens with my one and I will let you guys know.
Glenda

Glendabarratt20
4: Newbie
Just to let do you guys know my Vodafone app is still saying that my monthly bundle is still £0.00 and even when I call the balance number it says the same thing. @63johnw do they have any idea when the issue will be sorted out?
Glenda

63johnw
17: Community Champion
17: Community Champion
I chased it up earlier but still no solution yet.

Glendabarratt20
4: Newbie
@63johnw ok can you let me know when you hear anything please😊

63johnw
17: Community Champion
17: Community Champion
Will do.

Glendabarratt20
4: Newbie
Thank you so much I really appreciate it @63johnw

63johnw
17: Community Champion
17: Community Champion
Just to provide an update, my allowance renewed today and it's now back to normal on my Vodafone App.

Glendabarratt20
4: Newbie
@63johnw just to let you know my one is back to normal now too☺
Glenda