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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74257 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229943 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204341 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Texting with Vodafone fSmart First

We bought our son a vodafone smart first ready for seconadry school in september, he loves the phone, BUT everytime anyone tries to send a text message, the app shuts down. he has siganl and can make calls. Any suggestions? thanks

Rik500 by 1: Seeker
  • 1306 Views
  • 3 replies
  • 0 thanks

2016 MOTO G4 Play

I'm coming to the UK for a longish holiday & intend buying a Vodafone Moto G4 Play to use while there.  Any reason why this shouldn't work perfectly when I bring it back to Australia?  The UK version has NFC, the Australian version doesn't.  Will NFC...

DT3 - Portesham

Why is it so difficlult to submit a ##~## network report?Post Title: 'DT3 Portesham 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? 5 miles 2) What is the full postcode (e.g. ST1 1AA) of where th...

Iphone unlock code

HelloI was wondering if you had any advice for me.At the beginning of May I filled in the online form to get an unlock code from vodafone for my iphone5c on payg. I had bought it off eBay last October. I was then asked for proof of purchase, so on th...

KJeC by 2: Seeker
  • 2664 Views
  • 6 replies
  • 0 thanks

DG10 9JU - MOFFAT, DUMFRIESSHIRE

MOFFAT, DUMFRIESSHIRE, DG10 9JU- NO COVERAGE YET AGAIN 2ND TIME IN TWO DAYS.     YET AGAIN, THERE IS NO COVERAGE  IN THE DG10 9JU POSTCODE-THAT IS BALLPLAY ROAD AREA OF MOFFAT, DUMFRIESSHIRE. THIS IS THE CASE ELSEWHERE IN MOFFAT. THAT WAS ALSO THE CA...

Derek49 by 4: Newbie
  • 742 Views
  • 1 replies
  • 0 thanks

Power cut

My VSS 3 went out yesterday in a power cut. I did the usual reset, including unplugging power cable, ethernet cable and holding Reset for at least 30 seconds as advised in the forums. After 13hours it appeared still to be reconnecting (Red light on, ...

LS27

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? At home - out of the village towards the motorway / Birstall area2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don'...

Ptc83 by 2: Seeker
  • 1481 Views
  • 5 replies
  • 0 thanks

Sure Signal v3 stopped working

 The issue you’re experiencing:  Sure signal not working with phone What light sequence you're seeing: Power light solid red, next 2 lights solid white, last light offYour speed test results from here. Ping: 22ms  D/l: 56Mbps  U/l: 18 MbpsYour extern...

Data throttling when tethering?

Hi Gang, I'm really impressed with Vodafone's snappy 4G speed when roaming - it's the reason I moved here from O2 as they don't offer anything above 3G when abroad, and charge quite heavily to boot. Anyway, I see that I'm getting about 20 Mb/s downst...

muppix by 3: Seeker
  • 12822 Views
  • 3 replies
  • 0 thanks
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