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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

S8 - wifi disconnects on sleep

I thought I'd post here in case anyone has managed to fix this issue (although, based on my wider searches, I'm not sure anyone has yet). The issue I'm having is that the wifi disconnects when my phone sleeps (i.e. the screen is off for a number of m...

Resolved! Vodafone Platinum 7 Battery Drain after recent update

received a software update a couple of weeks ago (6.0.1-160FCN1) and since then the battery drains very quickly and when the phone is on standby overnight it now drains around 30% when it used to be around 5%.  Nothing new has been installed, is this...

ljwarren by 4: Newbie
  • 5549 Views
  • 9 replies
  • 0 thanks

No signal / no service

 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? I cant get a signal indoors2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community,...

NeilWC by 2: Seeker
  • 979 Views
  • 2 replies
  • 0 thanks

Can't connect to 56677

I'm abroad in the Netherlands and my phone has been cut off. I would like to pay my bill but cannot register for myvodaphone (it constantly claims my phone number is invalid), and I also can't reach the 56677 number for the reason stated above. Going...

kk384 by 1: Seeker
  • 3587 Views
  • 2 replies
  • 0 thanks

Can not send text messages to a specific EE number...help!

For about a month I have been unable to send text messages to my mum who is on a PAYG EE network (Samsung clamshell phone).  I can call her okay, and she can text and call me fine.  But every text I send to her does not arrive. I have checked her pho...

tracycn by 2: Seeker
  • 2344 Views
  • 5 replies
  • 0 thanks

s7 important calls screen

Hi all,Does anyone know how the "important call" feature works on the s7?I just noticed that when i call a certain contact the outgoing call screen sometimes does not show the usualon screen display i.e.  Add call, Call+, Bluetooth, Speaker, Keypad a...

Camera setting please

Hi,I was wondering If or where I can find camera settings for VF Smart first 7,,thanx

Helen by 2: Seeker
  • 1297 Views
  • 2 replies
  • 0 thanks

My Vodafone app

Hello. I just joinned Vodafone 2 weeks ago, I had a pay as you go sim to test the network and 4G coverage is solid in my area so I decided to get the Red Entertainment pack for £25. The app worked fine when I used my payg sim, once I got my 2nd sim I...

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Unlocking Apple replacement iPhone 7 (NUC)

Hi there, I'm trying to request NUC to unlock my iPhone 7 but got error email saying IMEI number not match.  Searching the forum I believe it's due to the fact that this phone is an Apple replacement under warranty, therefore the IMEI is not updated ...

bobeagle by 1: Seeker
  • 1245 Views
  • 1 replies
  • 0 thanks
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