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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Free VR discontinued??!!!!! UPDATED

Hi, I apologise in advance as this is very long-winded as it's been ongoing for a while. I'm hoping someone from Vodafone can actually help me. My husband and I upgraded our separate contracts to the S7's via an online chat at the end of April - duri...

Jayo by 2: Seeker
  • 3696 Views
  • 15 replies
  • 0 thanks

Sure signal off for 4 days

Hi, I have tried to contact the tech team but although very nice, they are useless I'm afraid. Basically, I had a SureSignalS1 box for years and it worked fine. On monday it disconnected and wouldn't reconnect. The 'techincal' person suggested it was...

nj19 by 4: Newbie
  • 857 Views
  • 3 replies
  • 0 thanks

How do I boot my vodafone smart platinum 7 into safe mode

Hi there,I also have the constant Boot Loop issue My question is, How the hect do I boot into Safe Mode? There are several photos and documents on my device that I would like to keep, as well as the way I have currently set up my Contacts. So all in ...

Shawn69 by 2: Seeker
  • 5023 Views
  • 8 replies
  • 0 thanks

Lying culture in customer services

Having reached deadlock with the highest escalation point yesterday as they would not resolve the complaint about lying I have raised, I was today called by the department when I asked whay the had called the person said they didn't know but wanted t...

Complaint

i have already got a vodafone ongoing ombudsman complaint from last year and surprise surprise i have had the same problems during upgrading this year. My compaint has been escalated from tier 1 straight to tier 2 aand i was told yet again for probab...

suhel87 by 2: Seeker
  • 939 Views
  • 3 replies
  • 0 thanks

4G abroad

I have a Iphone 7plus I bought from the Apple Store 10 months agoI'm on a pay monthly tarrif which includes 4g roaming abroad,The problem I have is I cannot get 4g abroad in Spain, 3G no problem when I do a Speedtest it tells me my server is based in...

Dac0800 by 2: Seeker
  • 2270 Views
  • 3 replies
  • 0 thanks

Lousy network coverage at Waterloo Station

SE1 - Waterloo Station 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?  Consistently very poor service at Waterloo Station; often no 4G at all 2) What is the full postcode (e.g. ST1 1AA) of where...

Voicemail

Joined vodafone transfered my number over but voicemail still not taking calls. Spoke online for help and been in vodafone shop but still not working any help would be greatful as need my voicemail to work thanks

Jaynw71 by 2: Seeker
  • 1233 Views
  • 2 replies
  • 0 thanks
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