You Must Be On The Vodafone Network

[garethlagorie]

Hi,i recently installed kaspersky as the anti virus program,i have the E220 Huawei with version 3.2,i have a vista machine,does anyon eknow with kaspersky enabled i get this message as soon as i disable it i get the error you must be on the vodafone network..please assist

[Retired-Daz_V]

Hey there Gareth,

Did this happen as soon as you installed Kaspersky? If so, I think it will be tied to your Firewall settings. I'm more of a Mac boy myself, so have no hands-on experience with Kaspersky, but you might need to tweak a few settings

Other than this, you might want to try installing the full Vodafone Mobile Connect software - this might help if there is a compatibility issue.

Let us know how you get on! Whilst you're getting online, remember that we offer a host of hassle-free services for our customers such as Online Billing, Online Upgrades... all available after you've signed up for a free My World account. It's really easy, and could help you save your time and money if you're thinking of calling us on 191 in the future.



Daz

eForum Team