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07-12-2009 06:43 PM
07-12-2009 06:50 PM
Vodafone customer since 2004. Attempting to help where I can on the Community
08-12-2009 12:18 PM
08-12-2009 05:48 PM
what speeds and signal strength are you getting over Mobile Broadband? I always found it needed to be quite high for YouTube uploads over mobile compared to landine with all other sites, apps, updates switched off (then again my Sky Broadband landline was actually worse than MB!!)
09-12-2009 11:09 AM
09-12-2009 04:11 PM
Hi Gothic,
If you're not using VMC, we can't get an accurate picture of your signal strength, which could be important here. Could you try loading VMC and seeing whether you're getting more than three bars on 3G?
If the signal strength is less than this, it indicates an unstable connection - even though your download speeds are good, your upload speed is usually considerably lower, and if the connection is dropping packets, it may be responsible for the YouTube error.
You say it's been working fine before? Can you give us an idea of roughly when the problem first started?
Jon
eForum Team
10-12-2009 08:41 AM
15-12-2009 09:05 PM
Hi Gothic,
Okay, I've checked the site nearest to the post code in your profile and it seems to working as we'd expect.
Could you tell what uploads speeds you're getting and when you're getting these as it maybe a case of the connection being to slow for uploads to youtube?
Have you tried to upload during different times of the day at all and if so could you let us know when and what happens?
Thanks,
Lee
eForum Team
16-12-2009 12:23 PM