can't opt into blackberry internet service

[bernie321]

I have called 40035 to opt into blackberry internet service, recieved a text saying will be notified in the next 60 minutes but hasn't happened. Have tried multiple times, £10 has now been taken off my account with no service. This is not the first time i've had this issue.

[Retired-Kay]

Hi bernie321, 

Welcome to the eForum. 

Take a look here for how to get in touch and we'll sort this out for you. 

Thanks, 

Kay