cannot connect to MY OWN btopenzone account.

[iscaisca]

Hi All,

have read a lot of threads about btopenzone but they all are referring to the vodafone package access which only works on premium points (openzone but not btfon)

I am  a bt total broadband customer, i have free access tobt openzone and btfon points.

I have been testing using my own wifi router.

Computer.

If i turn off my secure connection and connect via btfon or openzone it connects to the net, open a browser and the btlogon screen appears.

I have two choices , if i am a bthomehub customer logon here ( it opens a new window)

if i am a fonera customer ( mobile phone packages), logon here,and there are boxes for the user /pw. So i click the BThomehub choice new window opens I select whether i am totalbroadband, openzone or btfon. I click on totabroadband enter user an pw and it logs me on tells me to open a browser and i am away.

Phone (Blackberry torch)

turn on wifi, connect to openzone(or btfon) , sometimes i get a wifi notifier in the notification bar, after 90sec get a message do i want to log on,  click on it , - yes,  browser opens , btlogon screen arrives  (the 2nd one above not the one with the bt/fonera choice ie it goes directly to the right screen knowing i am connected to btfon wifi) ,  select bttotalbroadband, enter user / pw  as per pc and get -- 

back to same screen to re- enter details - NO EXPLANATION /MESSAGE - but appears vodafone does not recognise my right to select bttotalbroadband

 do the same as above but select BTfon (or openzone depending which one i have selected as wifi connection)and get

UNABLE TO FIND REQUESTED SERVER..yet, I am on wifi connected to btfon/openzone/bttototaBroadband.

So as a test, I turn off off wifi, open browser (using phone network), enter www.btfon.com into url, up comes the screen with the option bthomehub or fonera, i select homehub to go to logon screen , but end up on a btfon status screen to see if i have it (presumably because i have wifi off)

All I can conluded is the UNABLE TO FIND REQUESTED SERVER is a deliberate vodafone block, to make me use fonera, which is noton my contract.

any one any other ideas, amI doing it wrong?

isca

[RupertTheFridge]

Vodafone don't have any control over what you can connect to via wifi. This will either be a restriction in place by BT or on the Blackberry. You're barking up the wrong tree thinking its Voda stopping you.

[hades]

My Sony TV is not working, I'll get Philips to fix it.

Sorry couldn't resist that one. 🙂

As Rupert said Vodafone have no control on WiFi. Try speaking to BT.

[iscaisca]

i dug out my old xda and tried on that, it works fine (no sim fitted so it is acting just like a pc).

so bt are not preventing it working.

so you telling me bt bar connection via blackberry??

did a bit more poking around if i connect via the secure connecton 1st then try opez or btfon both work.

if i clear them as saved sites, they then won't work until i use the secure connection 1st, so apols  to VF,will have to try bt /blackberry sites.

ta guys.

[iscaisca]

must have ages today talking to vodafone and bt, to no avail

i have retested the xda fine, fitted the vodaphone sim still fine.

but cannot get BB to logon onto homehub openzone or fon.  Sometin-mes i get the login screen but after entering my details logon but the next screen where it says launch browser does not work

has anyone ( who has bt isp and total broadband or fon) got this working on a openzone or fon with a berry,  not interested in the package version, i wan to use my free bt connection.

[iscaisca]

if i turn off the phone network and start wifi, then select bt openzone, it connects to router, if i then leave it long engough i get this message.

you are attempting to open a secure connection to www.bis7.eu.blackberry .com but the servers cetificate contains  a different domain name www.btopenzone.com -

using btfon /openzonee i am not trying to use a secure connection.

if iknow go back to the blackberry desktop , this is when i have a message notifier with a wifi symbol

[hades]

So your problem is the fact that.

The blackberry is trying to create a secure connection to BIS server and when doing so the server at btopenzone.com is sending it's own certificate back to your device and that defo won't work.

It is a conflict of security certificates using BT openzone. Your blackberry WILL ALWAYS connect to BIS as a secure connection whether you want it to or not. Not sure of a resolution. Try googling "wrong security certificate issued using BT openzone" or something along them lines.

I will see what I can fond for you to.

[hades]

Sorry fella,

Spent 45mins looking for a solution but to no avail. Have you got access to another BB? I don't have one otherwise I would give it a go sorry.

I'm out.

[iscaisca]

thanks carl.

tried googling that most of the replies i have already been into, any further help  greatly appreciated

NOTE i am doing this with vodafone phone network off to be absolutely sure i am connectedby wifi tofon or openzone.

isca

[hades]

It's defiantly an issue with the device or the Openzone not Voda.

I just can't find a solution. Dont think I know anyone with a BB either, lol.