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rosto1986
1: Seeker

Hi today i bought new sim card vodafone nano for my iphone 5 16GB. i top up for £20. and i choose £20 Freedom Freebee. i have txt and i can make calls. but i havent got data. everything is on. but i still havent got data connection. plise help

2 REPLIES 2

63johnw
17: Community Champion
17: Community Champion
Hi, contact livechat and they should be able to help.

BandOfBrothers
17: Community Champion
17: Community Champion
Hi

Sometimes it can take some time to settle on a new connection.

Try turning airplane mode on and off or turn the phone off and on to help a re connection to the network.

Do you get any 3G/4g symbol in the iPhone status bar at the top .

Is Mobile Data turned on in the iPhone's settings ?

Settings -> Mobile/Cellular -> Mobile Data toggle on.

On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows. Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.

Other options are :

Settings -> General -> Reset -> Reset Network Settings.


Plz try ure Sim in another phone as a process of elimination 2 rule out the phone or sim that may be at fault.

Plan you not access data everywhere , if in one place check your Vodaphone masts via https://www.vodafone.co.uk/our-network-and-coverage/uk-coverage-map/

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.