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22-12-2014 08:02 PM
22-12-2014 10:50 PM - edited 22-12-2014 10:52 PM
Hi there
It is either an issue with the charger or the cable or the handset. As you have tried the charger with a different phone and it works, I would suspect it is a fault with the phone. I'd advise you to take it to a Samsung Repair Centre and have them look it over.
PWIAC
25-12-2014 10:46 PM
Are you using the Original Charger that came with the phone?
With the Note 4 which has got a Quick Charge Function only works with certain chargers.
With other chargers it can take over 7 hours to fiully charge Note 4 and that is if you switch it off. And if you carry on using the phone, you will find the battery level going down.