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12-12-2017 06:49 PM
Joined vodafone yesterday on a migrate from bt.
I was surprised to get a new hone number. On asking vodafone they said that they would only try and get my number back after I went live! This is a first for me
So now waiting to get my number back. Is this normal and how long would you guess I'll have to wait?
13-12-2017 07:32 PM
@poggs Our ability to transfer your existing number is subject to availability, so there's no set wait time we can provide you with.
The best team to contact would be our Broadband Live Chat team, to take a look into this for you.
Please keep us updated and let us know if you have any further questions.
15-12-2017 11:49 PM
Hey,
Check your confirmation of your order. Does it say on there you're porting your number. This will help you identify if they processed your order correctly in the first place.