how to unlock my phone from vodafone protect.

[178paula]

When I follow the link to reset my pin number i get message, wrong phone number.

[BandOfBrothers]

Hi

Insert your SIM card into another handset and then request that your PIN Number  get sent to your number. When you have that then enter that into the phone that Vodafone Protect has locked and hooefully it should work.

An alternative if that does not work is a Hard Reset which returns the phone to how it came out of the box but beware this would delete any saved data in your phones memory.

[178paula]

Thank you. I will try a hard reset and see if that works

[BandOfBrothers]

You're Welcome. 

If Applicable please remove any memory card before carrying out the process. 

[178paula]

Hi, it seems the hard reset has solved the problem. Thanks again

[BandOfBrothers]

Awesome news. 

Thank you for updating your thread 

😎