iPhone 6 plus nano SIM swap not working

[anneliekivinen]

It has been almost 2 weeks and my New nano SIM is still not activated. I call in every day and every time someone else promises that it will be working within 24 hours or that they have forwarded to the higher technical team. ALMOST 2 WEEKS! 

I am very disappointed with Vodafone. Nothing is ever working. What am I suppose to do. Clearly the higher technical team is not doing anything to help. Nobody is calling me to solve the problem and I don't have time or energy to call in every single day to ask and explain about my sim not being activated. 

What should I do? This is unacceptable service. 

[BandOfBrothers]

Have they tried sim swapping to another new Nano Sim as the one you have may be faulty.

[Sukhi]

Hi @anneliekivinen 

Apologies for the delay. Live help will be able to see what is going on with your SIM swap.

Thanks,

Sukhi