iPhone order

[Wolfie1980]

Hi, I upgraded my contract on the 31/03/15 and chose a iPhone 6 plus 64gb. I was told it would be a 2-3 week wait, however I have heard nothing since and the 3 week wait is almost up.

Can you please tell me if the phone is still on back order has you web site is now saying there is a 2-4 day wait for the same phone, also if the phone is not here on Tuesday when the 3 weeks are up what can I do has I am paying more for this contract already due to the phone but have not got it ?

Many thanks

Carl

[BandOfBrothers]

Hi

Check any spam folders just incase any communication has dropped into there.

If their is nothing then I would make contact with Vodaphone Customer services By phone or live chat to request an update.

They will at that point clarify how you stand with tariff costs and any adjustments they may apply.