lolipop update fix galaxy s5

[Rizsam]

What specific issues are vodafone having releasing the lolipop update fix. My phone has been very buggy since the update provided in January. I can't afford to factory reset as I have encrypted code generator app on my phone which I am required to have for work. It's getting very annoying that I'm having to use a disfunctional phone at the moment especially as I am on a hefty price plan. It doesn't give me much confidence in vodafone that it is taking an exceptional amount of time for the issue to be resolved. With my contact ending next month not sure if vodafone is the right path to take again.

Is it possible to downgrade to kit kat as my phone worked perfectly then?

[ian0508]

They must be having major problems compared to other networks then, as they have had the fix for months.

This is still unacceptable, this has been dealt with very poorly, with members of the tech team even suggesting it's a fault with handsets which is untrue.

[thesoupdragon]

Flashing Official Vodafone firmware does not void your warranty.
If you tell a Service Centre you have used Odin they will assume you have Rooted the Phone and refuse to repair it.
A clever person keeps quiet about it 😉

The Warranty is only void if the flash counter has been triggered by flashing unofficial firmware or a custom recovery, such as twrp or clockwork recovery.

[ian0508]

I think it's madness that rolling back to kitkat isn't an official option, phone is running like a dream again now. Might as well root it now and get rid of all the bloatware.

[ian0508]

Easy to follow guide if anyone else has given up waiting

(Removed in line with House Rules)

[thesoupdragon]

I couldn't agree with you more Ian... 👍
An official method would save so many issues.

Its such an easy process, the longest part is downloading the firmware!

[ian0508]

Their is slow, then their is that site. Took me hours!

[ian0508]

Just received this.

"Hi,

 

I’ve recently edited one of your eForum posts in accordance with our House Rules (these can be found here). 

 

Please note that links and comments that are advertising, spam, offensive, inappropriate or link to competitors, will be removed.

 

Although we’ve edited your comment, we still want to help. Please continue to post, but with the House Rules in mind. Alternatively, use our Contact us form here to make sure you’re speaking to the most relevant people.

 

If you have any questions or don’t understand why you’ve received this email, please get back to us.

 

Thanks,

 

Vodafone eForum team"

I would like to ask what was the offence?

It wasn't spam

It wasn't offensive

It wasn't inappropriate

It wasn't a link to a competitor's site

It was a solution to roll back to a bug free official vodafone firmware that would provide a solution until you pull your finger out and fix the issue.

My next question is, if you are so concerned about rigorous testing how did 5.0 get past the testing phase with so many bugs?

[ian0508]

Pm me for a link. I have posted it but it was removed by administration. Not sure why?

You will have to factory reset it also I'm afraid. But if you back everything up it shouldn't be a problem. If your phone is playing up as bad as mine was it is worth the effort, trust me.

[thesoupdragon]

Hi Ian

Just had confirmation of why the link was removed.
The site had adverts that breached the house rules, as such the link had to be removed.
There was nothing wrong with the instructions you wanted to share.

Hope that helps explain things 🙂

[2810860068]

Yes yes yes we are aware of the statement you clearly have not been reading the post! We are all getting fed up with the rubbish response you give us. We are all very disappointed in your poor customer services. Sort it as your meant to be the tech team if not sack your self!