phone exchanged, lost sky sports.

[GoNz0]

So my phone acted up and was swapped for a new one NBD by vodafone. trouble is the sky package is tied to the phone, Sky do not want to know so I wonder if a VF rep can get this reset please.

I have used sky for a whopping one day and downloaded about 30 seconds of viewing

Thanks.

[Ben_H]

Hi GoNz0,

Of course we can. I've sent instructions on how to reach my team here so we can sort it for you.

Cheers, Ben

[GoNz0]

I gave up before, I got nowhere, told to try again in a few days, still nada.

Basically I would like to get the service I paid for now so could we try again?

Thanks.

[Ben_H]

Hi GoNz0,

So that we can look into this further, take a look here for how to get in touch.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

Cheers, Ben