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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73713 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203305 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

NetComm Wireless NWL-25

Need some help to find out whether the NetComm Wireless NWL-25 is compatible with Vodafone 4G.  wanted to replace the D-Link DWR 921 for a more robust device  but, the NWL-25 will not recognise the SIM that is working perfectly well  in the DWR-921. ...

Buying a Text Bundle on Vodafone website

 Yet again your website won't let me buy £5 Vodafone Extra Texts. When are you going to sort this out? The phone app doesn't go through the same process and offer the same as the website does.  Every time I want to buy the £5 text bundle I have to go...

JulieMay by 2: Seeker
  • 1476 Views
  • 1 replies
  • 0 thanks

Resolved! Using Text&Web Freebie and Extra Data together

I currently have both a Text&Web Freebie and a 500 Mb Extra Data allowance active, because I accidentally used up my last Extra Data a couple of weeks early, so I topped up to get the Freebie allowance.  My problem is that as soon as the Extra Data r...

saguaro by 4: Newbie
  • 3312 Views
  • 6 replies
  • 0 thanks

Red plus nightmare

I have spent couple of hours today on this and now give up. I spoke to three people (yes, I am that crazy!!) and all of them have no idea about red+ sharing - standard response: we dont do that any more.  I said then why do you have this information ...

aom1702 by 1: Seeker
  • 1356 Views
  • 2 replies
  • 0 thanks

Nokia 3310 on internet

Hello can someone help me i a have a new Nokia 3310 I can't get internet on my mobile someone help me with the settings I have sent him a text to web and still doesn't work I spoke to customer services and they can't help either looks like I have to ...

Mobile Wi-Fi R216 Locked!!!!

hi..i have been purchased Mobile Wi-Fi R216 from on of point of sales at Istanbul in Turkey 1 week ago, so the seller told me that it should work at any network and unlocked, so i took it to home country (Saudi Arabia) to use it, then it doesn't work

Okasha by 1: Seeker
  • 1374 Views
  • 1 replies
  • 0 thanks

new sure signal box not working

Box has been on for 2 days. red light is on and internet light is blinking. chat session with vodaphone yesterday resulted in reset of sure signal from the vodaphone end. no changeYour speed test results from here. ping=68ms D/L=16.1 U/L=0.83Your ext...

jmoore66 by 2: Seeker
  • 1620 Views
  • 4 replies
  • 0 thanks

Moved to Vodafone

See lots of negatives for Vodafone but since moving over from Demon have received good service. Initial swap over was delayed due to line problems but having chased CS I received texts letting me know what was happening. Phone calls answered in a few...

Petercb by 3: Seeker
  • 1022 Views
  • 2 replies
  • 2 thanks

Spotify premium

Hi,  Like many others I’m having no luck accessing Spotify Premium.  I subscribed using the text Vodafone sent me, and I used mobile data too, not my WiFi.  I then received a text saying I had successfully subscribed to Spotify. I downloaded the Spot...

Nickspe by 2: Seeker
  • 1178 Views
  • 1 replies
  • 0 thanks
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