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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I bought a new handset that is locked to Vodafone however it had not been used on the Vodafone network. I requested an NUC however it does not work. Is the reason it does not work because the handset has not been connected to the Vodafone network? Wi...
Hi,So for quite some time now my phone hasn’t been able to send texts or calls to one of my friends but I can to all of my other contacts. I can receive both from her though. I was just wondering if anyone had any ideas about why this might be happen...
I've gotten a text from a application that I didn't subscribe to saying, "Thank you for subscribing to funny videos" and that I'll be charged £4.50 per week. I opted STOP and then got sent the same message again, which I once again opted STOP to. Wha...
Hi Vodafone I spoke with customer services in early September requesting my contract is terminated and I go to sim only. I was told that would take effect at the start of October. I called customer services again last week to find that this had not ...
I am getting really fed up with vodafone I have tried unlocking my device from vodafone I got my code and does not work. I need help to how to resolve this
Hi . Ive been trying to unlock my vodafone locked iphone 6s and after submiting 2 unlock forms I have twice been told that the IMEI is not correct and resubmit the correct one. But it is the correct one . I have contacted cust services and they say...
There's a long story behind this - essentially moved house, had my Vodafone Connect terminated at the old address properly, but when it came to switch on my new one - oops, BT Openreach had rejected the original install request and it fell between th...
Hi, my activation day was 9th October 2017, the following evening I contacted Vodafone chat to see why it was not working. Then I was told bt found a fault and the activation day is moved to 15th. Today I still have no service. I contacted them again...
Hi there, I took a 12 month SIM only contract out a few months ago. At the time I was offered 10GB data as part of the package. After the first month for some reason this dropped to 8GB. After numerous live chats I discovered that although I was o...
Has anyone else ever had an issue upgrading online? My husband is in the Army so we get military discount, I went into store and they can't apply that without him but said if I upgrade on line this will automatically be transferred over, which is gre...
