sure signal not working, have rebooted it

[rachaelsadler]

Our 2 new phones arrived today and for some reason the sure signal box has stopped working, have rebooted it as described.

[BandOfBrothers]

Hello.

Please take a look through these Sure Signal Trouble Shooting threads :

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Troubleshooting-Please-read-before-posting/td-p/...

as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.

FAQs : https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/

To note the Sure Signal Device comes with a 24 month warranty.

[rachaelsadler]

Hi, thaks but I tried these. I cannot see my sure signal box registered on my account anymore either-usually I would go to My Vodafone and it is there but now it isn't. I will try and reregister it. When we got a new phone once before Vodafone randomly deregistered my daughters number-it took 3 months to solve as we thought the phone was faulty....soooo annoying!