unable to register Sure Signal

[MacShemp]

When I try to register a sure signal I get:

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Sorry – there seems to be a problem.

We're working hard to fix the issue, so please try again later.: 500, 1003

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I have tried on Chrome, IE11, IE, EDGE on both window10 and window8. The same message appears on both machines in all browsers.

How can I get this sorted.

Thanks

[BandOfBrothers]

Hi

Tey through Customer services on 191 

or

The ’Live Chat‘ Option is found in the 'Contact Us' Link at the foot of the forum page. Please use a Computer to use this service. You may need to leave the Live Chat window page open a short time for Live Chat to initialise and for an Agent to become available. By using Live Chat you can also keep the chat logs. If you use a phone to try and access Live Chat then if possible request the Desktop Site on your phone.

[Ben_H]

@MacShemp

Is this a replacement or new Sure Signal?

Has it also been connected and used within the last three months?

[MacShemp]

This is a new/replacment SS

I contacted support who were able to add this for me. There does however seem to be an issue with your site.

Thanks