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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74128 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229926 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Blackberry Internet service

I've been ringing 40035 all day but it has been saying That it isn't available in my price plan, what does this mean? Help?

Business E-mail not working!

2 days ago i moved from a PAYG sim to the new RED plan, which included minutes, txts, data etc. I dodnt have to swap my sim and i can keep my own number. It finally started working today,or so i thought.  I cannot seem to set up my e-mail so i can re...

Unable to receive bbm

Hi, I am currently subscribe to BIS pay as you go monthly. I just re-activate my BIS yesterday and until now I still cannot recieve any BBM from my family and friends. I can use the msn and chat from my blackberry, browsing and email is working as we...

Unable to use Torch 9800 as modem from laptop - fails to start PPP

Torch 9800 latest OSBB Desktop Manager 7.1 on Windows 7 via USBBB on vodafone UK contract Tried both BB desktop and via 'dial-up networking' - both give PPP error - specifically on dial-up gives error code 734. tried web/web internet, web/web access....

Relatech by 2: Seeker
  • 10532 Views
  • 1 replies
  • 0 thanks

help with bt infinty home hub 4

Hello please can some one help me with my sure signal plug v3 on my plug i have three lights on the Fourth light is off my phone a galaxy note will not connect to it i have registered it online i am not very technical so if some body can help me with...

Cannot call out

Hi, I have a bold 9700 since yesterday I have not been able to call anybody from my phone. When I try to call somebody there is no sound and the call does not connect? People can ring me and I can hear them and they can hear me fine. I can send and r...

0stacey0 by 1: Seeker
  • 13806 Views
  • 3 replies
  • 0 thanks

Please Re-Sync My Sure Signal

My Sure Signal Stopped working.  I believe all the required details are below.  Thanks in advance. Speed TestPing: 178msDownload Speed: 5.80 MbpsUpload Speed: 0.35 Mbps Ping TestPing: 47msJitter: 1ms Your IP Address is: 86.137.34.51Your IPV6 Address ...

Mupps by 4: Newbie
  • 12049 Views
  • 2 replies
  • 0 thanks

V3 Solid Red Light only with BT Home Hub

I have the red light of death - solid power light, no others.  The helpful chaps on the phone talked me through a speed test and route checking and all was fine.  We re-booted the Sure Signal (reset button held for a minute, kit unplugged during that...

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