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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73748 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sure Signal diverts call after one ring

I have just replaced my router with a TD-W8970 and ever since I have had issues with my sure signal box, my phone logs on but when I get a call the phone rings once then diverts the call to voicemail. My speed check results are:Down 6.65mbsUp 0.36mbs...

Resolved! Incoming calls intermittently blocked to iphone

Hi - i have an iphone 4S and a VSS v2 (serial 40111324451).  If I haven't had a call for some time, the first attempt that someone tries calling, they get one ring then a busy tone.  If they try again straight after, it gets through.  Searched forums...

Vodafone Mifi Help!

Hiya! I bought a Vodafone mifi from Argos today, it came with 2GB of data, just wondering how to top it up? I haven't got a credit card or anything so how would I top up?

Sure Signal 3 and BT infinity HH 5

I have just had BT Infinity and HH5 and now I only get the first white light showing now. This means my I phone 4 has real signal problems at home. What can I do?

Stu2207 by 2: Seeker
  • 11655 Views
  • 1 replies
  • 0 thanks

my 3 year old Sure signal has stopped working.

I have followed all the instructions for resetting the box and waited many hours - it is still not working. the details of my connections are as follows http://www.speedtest.net/result/3416903662.png http://www.pingtest.net/result/95555621.png 86.130...

esteve by 3: Seeker
  • 11414 Views
  • 2 replies
  • 0 thanks

Resolved! SureSignal Problem (VSS1 and HomeHub 5)

Hi, my version 1 suresignal has worked perfectly for many years, including on the HH5 connected to BT Infinity. A couple of weeks ago it suddenly stop working, but more often than not both lights 1 and 2 are on showing a connection to the internet. D...

Resolved! Getting Users on Multiple Boosters

Hi, I have a issue that i am trying to find my way around. We have currently a sure signal booster within our building, and we have recieved another one to place upstairs. However i am not able to register a number to two serperate boosters? Is there...

Resolved! Suresignal Deregister

My friend has left the UK to live in the UAE and left me his suresignal. The serial number for the unit is 40123525251. How can I deregister this and transfer the unit so that I can use it with my account/mobile number?

smof3889 by 2: Seeker
  • 13558 Views
  • 3 replies
  • 0 thanks

Resolved! Sure Signal poor reception

Hi There I recently upgraded my phone from an Iphone 5 to an Iphone 5S 4G I also upgraded my wifes phone from an Iphone 4 to a 5C Since then the signal in the house ranges from no signal to 2 bars , it was previously a full signal Am I missing someth...

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