I left Vodafone Pay Monthly in March 2016, and I paid my last proper bill in April. However, every month I receive a bill from Vodafone, which I cannot see online because I'm no longer a customer. I called them many times and they said that bill notification is an error, after that I got another bill and another. They promised me to sort it out, but no one cared, they even promised me last time to give me my money back, but they didn t. Last time I received a letter from the debt collection agency advising that I need to pay 47 pounds and I unfortunately paid it off so I tought they leave me alone after that , but they still send me bills.
I don't want a missed payment record, but I also don't want to pay anymore as it's not fair... their customer service is unbelively poor, for me its actually robbery.
I hope you can help me here. Otherwise I'll have to see lowyer, and get advise..
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