vss ver3

[kevvie]

Hi guys

sure signal version 3 problems again

why do i have to reset it on a daily basses due to it droping out

why do i now not have a connection even after doing all of the reset's/reboots i can find

why when i try to contact vodafine on line do i find the message that they are doing work on the site AGAIN

its the worst site i ever have to use

sorry for the rant but for £100.00 it's the worst bit of kit i have ever bought

might be going back and moving to EE

[Retired-Matt_Vo]

Hi

Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

The results of a traceroute.

Your Sure Signal serial number:

VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert 212.183.133.177 press Enter

Paste the output of this command into your reply.

This will help us get the quickest possible resolution for you.

Thanks

Matt
Moderator