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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74392 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229981 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204405 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

To Vodafone

As a customer of 15 years, I am now getting fed up of Vodafone. For the last 6 months my Sure Signal has not worked and your so called tech team have no idea how to fix the problem. Your site for the last month has had problems so I can't log in or n...

Jonhi by 2: Seeker
  • 21691 Views
  • 5 replies
  • 0 thanks

VSS Ver 3 Siganl Problems

I have a VSS Ver 3 and over the last couple of days the signal strenght has been very poor. I have noticed that using a registered phone the calls are not being routed over the VSS but over normal GSM Network. I have tried multiple resets and used mu...

My iPad

It looks like you’ve swapped your SIM or updated your device. To continue using data and sending picture messages, you need to update your settings manually, as your device doesn’t support automatic settings updates. Get started at vodafone.co.uk/set...

Vodafone Sure Signal

@VodafoneUK wrote: We're aware of an issue with managing Sure Signal through My Vodafone. This includes:   - Adding or removing users - New registrations - Location changes   We're working to get this resolved as soon as possible and apologise for an...

Psailab by 3: Seeker
  • 18470 Views
  • 2 replies
  • 0 thanks

Sure Signal not working

Hi, My sure signal V3 has not been working properly for the past week.Both of the lights are lit solid white and I have tried reseting the Sure Signal and my internet router several times. 3 phones are registered to the device however none of them ar...

And so farewell to you Vodafone.....

Hi Tech Team and Support staff for Vodafone and all things Sure Signal. After being a Vodafone customer for 20+ years, the experience I had trying to use your Sure Signal device, coupled with the appalling, flaky service I suffered in Southampton whi...

details by 3: Seeker
  • 17897 Views
  • 1 replies
  • 1 thanks

HTC One M8 faulty micro usb/ charging port

Hello forum!I am having problems with charging and connecting my HTC one m8 via the micro USB connectionI have tried factory ressetting my phone with no luck I bought the phone from Vodafone and unlocked it, (now using a 3 sim) and I was wondering if...

Lowryy28 by 3: Seeker
  • 24784 Views
  • 5 replies
  • 0 thanks

S6 video calling

hi all i have an S6 and my partner has the S6 Edge, on the edge there is now a video calling button on the dialer screen however this is not showing on my S6, the handset can receive a video call from my partners Edge and works ok however i can not m...

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