VSS Ver 3 Siganl Problems

[Jonhagger]

I have a VSS Ver 3 and over the last couple of days the signal strenght has been very poor. I have noticed that using a registered phone the calls are not being routed over the VSS but over normal GSM Network.

I have tried multiple resets and used multiple registered phones and still the same issue.

Broadband spees are very good at Down 34Mbits Up 15 Mbits

[Retired-EricChe]

Please take a look at our Sure Signal Troubleshooting thread. If this doesn’t resolve your query, please post your reply either below, or in the relevant thread, together with the details requested, including the following information.

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

The results of a traceroute.

Your Sure Signal serial number:

VSS Traceroute command

On a PC:

Click on Start and select Run

Type CMD into the Run box and press enter/click ok

A black box will appear.

In this box type tracert 212.183.133.177 press Enter

Paste the output of this command into your reply.

This will help us get the quickest possible resolution for you.