Ask
Reply
Solution
21-04-2017 09:19 AM
Trying to set up wifi calling but the option isn't there? Please don't link me to the setup for the s7 as it's not the same. Bought direct from vodaphone.
Thanks
15-05-2017 07:42 PM
Still no update on wi-fi calling on s8? Have set up by texting"calling" and I am now active but no settings on phone yet
15-05-2017 08:02 PM
@Adzkyle
If you go onto live chat ask them to send over the configuration messages once they send them install them then turn phone off and on. Should take about 15 to 20 mins.
16-05-2017 02:15 PM
Thanks. Did that and they activated it for me. Told me to wait 15 minutes then reboot. Done that but still don't see a wi-fi option anywhere
16-05-2017 04:04 PM
Wifi calling seems to be off more than it's on at both work and home (where it currently does not work at all) I thought it would of worked 24/7 like the iPhone 6/7 does but this looks to not be the case.
I hope when I need to use it (my brothers house has zero reception so this is a must for me) that it works right away and more importantly stays working.
16-05-2017 04:44 PM - edited 16-05-2017 04:48 PM
@Adzkyle We'd like to take a closer look into this for you. So we can do this, I've sent you a private message with details on how to get in touch with our team. Once we receive your details, we'll be in touch as soon as possible.
@Anonymous When switched on in your settings, Wi-Fi Calling will allow the phone to automatically connect the call over Wi-Fi or the internet to the mobile network in places where the coverage is poor or non-existent. If you experience any issues with using Wi-Fi Calling in these areas, please let us know and we'll be happy to help.
16-05-2017 05:40 PM
Hi all,
To confirm, as the Samsung S8 and S8+ are both compatible with Wi-Fi Calling, if anyone's continuing to experience issues with activating this and you're on an eligible bundle, please ensure you have the most up-to-date software.
You'll then need to text CALLING free on 97888 to add Wi-Fi Calling to your phone. You should then receive a confirmation text to state that this has been added to your account.
This can take 24 hours to process.
If you experience issues after completing these steps, please let us know and we'll be happy to help.
16-05-2017 05:54 PM
Wifi working is active however my phone dips in and out of wifi calling even though I am on a stable wifi connection. I also seem to get the wifi calling icon sometimes when I am on 4G wierdly. Any have any similar issues?
16-05-2017 09:36 PM - edited 16-05-2017 09:37 PM
@boodsmaster wrote:Wifi working is active however my phone dips in and out of wifi calling even though I am on a stable wifi connection. I also seem to get the wifi calling icon sometimes when I am on 4G wierdly. Any have any similar issues?
This is normal. Vodafone implement it so that wifi calling only comes on when the signal is weak. This applies to 3g or 2g and not 4g because at present phone calls are on 2 or 3g.
Can I assume that the one way calling has been fixed now ?
17-05-2017 01:08 PM
@paulkerdot Are you referring to the issue previously mentioned - where the caller could hear but the other person couldn't?
Or are you referring to making calls on Wi-Fi, where the recipient's connected to the mobile network?
17-05-2017 01:11 PM
@Alex I think he is mentioning the one where the caller can hear but the other person cant which i have as well.
Is this one fixed ??