Connectivity

[georgeh01]

[Removed]

We would like to inform you that due to our system limitations we will not be able to upgrade your existing plan to a fiber to the premise( FTTP). As a goodwill gesture we can offer you £50 which will be adjusted with your upcoming bill.

Please let us know if this is acceptable to you and if we can proceed with the credit addition.

Thank you for being patient with us.

[MOD EDIT: This post has been edited to remove inappropriate content please see Community Guidelines]

[Gemma]

@georgeh01 - I'm sorry to see we're unable to provide the service you're looking for at the moment. Please let us know if you've any further questions.